SHIPPING AND DELIVERY

FREE SHIPPING IS ONLY VALID FOR STANDARD GROUND SERVICE TO THE LOWER 48 US STATES ON ALL ORDER OVER $29.99 USD OR MORE.

- GOOD FOR GROUND SHIPPING TO THE LOWER 48 US STATES ONLY. (EXCLUDE AK, HI, P.R. PO BOX)
- REGULAR SHIPPING CHARGES APPLY FOR OVERSIZED ITEMS, INTERNATIONAL SHIPMENTS AND ALL SHIPMENTS TO ALASKA, HAWAII, PUERTO RICO, FPO / APO AND PO BOX ADDRESSES.

ADDITIONAL SHIPPING CHARGES APPLY FOR:

- PO BOX ADDRESSES
- INTERNATIONAL DESTINATIONS
- AK, HI, PR, GU SHIPMENTS
- FPO/APO ADDRESSES

OUR GROUND SHIPPING IS SENT VIA FEDEX OR USPS. OVERSIZED ITEMS NEED TO SHIP VIA TRUCK. PLEASE NOTE THAT WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS. YOU CAN TRACK YOUR ORDER ANYTIME BY CLICKING ON YOUR ACCOUNT IN THE NAVIGATIONAL MENU ABOVE.

IMPORTANT:

OUR GOAL IS TO PROCESS ALL ORDERS WITHIN 24 HOURS OF RECEIPT. ORDERS ARE PROCESSED AND SHIPPED DURING REGULAR BUSINESS DAYS AND HOURS (MONDAY THROUGH FRIDAY 9:00AM - 6:00PM PST, EXCLUDING HOLIDAYS AND WEEKENDS). IF WE ENCOUNTER ANY PROBLEMS PROCESSING OR SHIPPING YOUR ORDER YOU WILL BE CONTACTED WITHIN 24 HOURS.

FOR EXPRESS SERVICE, PLEASE "ADD TO CART" THE PRODUCTS YOU WOULD LIKE TO ORDER AND CLICK ON "ESTIMATE SHIPPING"; A POP UP WINDOW WILL SHOW YOU THE SHIPPING OPTIONS AND PRICES.

IF YOU PLACE YOUR ORDER BEFORE 12:00 PM PACIFIC TIME YOUR ORDER WILL BE SHIPPED ON MOST CASES THE SAME DAY! *SOME RESTRICTIONS APPLY*

GROUND ORDERS WITHIN THE CONTIGUOUS 48 STATES USUALLY ARRIVE WITHIN 5 TO 7 DAYS. OVERSIZED ITEMS SHIPPED VIA FREIGHT OR FOR DELIVERIES OUTSIDE THE CONTIGUOUS US, CALL OR EMAIL FOR DELIVERY TIMES. MUSICIANVIP.COM MAKES SHIPMENTS MONDAY THROUGH FRIDAY ONLY. EXPEDITE SHIPPING SERVICE IN NOT AVAILABLE DURING WEEKENDS.

IMPORTANT: ALL ORDERS OF $200 OR MORE WILL REQUIRE DELIVERY SIGNATURE.

INTERNATIONAL ORDERS:

WE SHIP ANYWHERE IN THE WORLD.

SOME RESTRICTIONS ON SHIPPING ABROAD ARE IMPOSED BY THE CERTAIN MANUFACTURERS, PLEASE CONTACT US FOR DETAILS. ORDERS TO BE SHIPPED TO APO AND FPO ADDRESSES CAN ONLY BE DELIVERED BY THE US POSTAL SERVICE. A FEW OVERSIZED ITEMS WE SELL CANNOT BE DELIVERED TO APO AND FPO ADDRESSES BECAUSE OF US POSTAL SERVICE SIZE RESTRICTIONS.

PLEASE NOTE THAT YOU ARE RESPONSIBLE FOR ALL CUSTOMS AND DUTY CHARGES ALONG WITH ANY ADDITIONAL BROKERAGE THAT MAY APPLY FOR COMPLEX CUSTOMS-CLEARANCE PROCEDURES.

SHIPPING DOES NOT INCLUDE BROKERAGE FEES. YOU ARE RESPONSIBLE FOR ALL BROKERAGE, CUSTOMS AND DUTY CHARGES ASSOCIATED WITH THE SHIPMENT.

CANADA GROUND SERVICE DOES NOT INCLUDE BROKERAGE FEES. YOU ARE RESPONSIBLE FOR ALL BROKERAGE, CUSTOMS AND DUTY CHARGES ASSOCIATED WITH THE SHIPMENT.

IMPORTANT: DUE TO CUSTOM PROCEDURES ALL INTERNATIONAL SHIPMENTS REQUIRE 10-30 DAYS FOR DELIVERY. PLEASE CONTACT YOUR LOCAL POST OFFICE FOR CUSTOM PROCEDURES AND DUTY CHARGES.

TO LEARN MORE ABOUT OUR INTERNATIONAL SHIPPING OPTIONS, PLEASE CONTACT OUR CUSTOMER SERVICE BY EMAIL OR CALL US AT 1-888-285-5308.